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    • Shipping & Returns

    Canada - Ontario & Quebec

    Ground FREE Shipping on orders over $1000
    **Oversize boxes carry an additional oversize charge included in shipping cost.

    Ground, 2-3 Business days
    (For less time-sensitive shipments in two or more business days).

    Flat Rate or fixed shipping 8 - 14 business days

    Delivery Methods 

    UPS, Puralator, CanPar, GLS

    Insurance on Parcels is FREE for the 1st $100.00 additional insurance can
    be purchased at the carrier rates on request.

    Canada - Everywhere Else:

    Subject to shipping qoute
    USA      

    Delivery Methods (weight dependant)
    UPS, Fedex, Puralator, CanPar     

    Insurance on Parcels is FREE for the 1st $100.00 additional insurance can
    be purchased at the carrier rates on request     

    Returns Policy

    You may return most new, unopened items within 14 days of delivery
    for a full refund subject to condition, return shipping costs in this scenario will
    be the buyers responsibility. 


    Please do not return any products until an RMA# is provided which may
    result in a restocking fee.

    You should expect to receive your refund within four weeks of giving
    your package to the return shipper, however, in many cases you will
    receive a refund more quickly. This time period includes the transit
    time for us to receive your return from the shipper (6 to 12 business days),
    the time it takes us to process your return once we receive it (3 to 5 business days),
    and the time it takes your bank to process our refund request (5 to 10 business days).

    If you need to return an item, simply login to your account, view the order using
    the "Complete Orders" link under the My Account menu and click the Return
    Item(s) button. We'll notify you via e-mail of your refund once we've received and
    processed the returned item.

    Although we check all products prior to shipping returns are gladly accepted for
    defective products subject to warranty adjudication.

    *Note manufacturers warranty does not cover shipping charges*

    Shipping

    We ship within North America Only. Note that there maybe restrictions on specific products.     

    Please also note that the shipping rates for many items we sell are weight-based.
    To reflect the policies of the shipping companies we use, all weights will be rounded
    up to the next full pound.

    Damages during transit, we use protective packaging and tubes for all shipments to
    minimise the risk of potential damages and breakages, if by chance your delivery
    shows signs of external damage to packaging     a photograph is required for claims
    and also when signing for receipt of damaged box indicate condition also.     

    All products ship from Canada, occasionally a product may be dropshipped for example
    special order for a non stocked item.

    Carp Kit International
    Chemin Theresa Estates
    Tiny, Ontario
    L9M0T1
    Canada.     

    Shipping & Returns last modified 03/212022